NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

• Answer	Total
  Very Good	171
  Good	45
  Neither Good Nor Poor	5
  Poor	19
  Very Poor	32
  Don't Know	2

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment	Date
Always helpful and understanding	Wednesday 12 August 2026
Very friendly Dr KIng, who listened to my concerns and followed up as promised	Monday 10 August 2026
The doctor was really supportive. He listened to me and helped me to make sense of my symptoms. I did not feel rushed and I left feeling confident in the decision of the appointment.	Saturday 8 August 2026
Alyx was very informative and helpful during my asthma review, arranging a follow up appointment and continuing to support my asthma as the seasons change.	Friday 7 August 2026
We visited the surgery to do my son’s annual complex needs learning disability review. We met with the general practice nurse Anna for the first time. She was amazing at listening and explaining everything in detail. She was very attentive and answered all my questions in great depth. Thank you Anna!	Friday 7 August 2026
The service is always through from Dafa Alla his care towards patients is exceptional	Thursday 6 August 2026
After receiving a text, I called and spoke to the receptionist, she listened and actioned everything with a call back once she had full information. Excellent service	Wednesday 5 August 2026
Dr Stephanie Newton and her team professional and friendly. Very quick to phone, book me in and refer me under the two week rule	Wednesday 5 August 2026
I was able to get a appointment the same day and I was seen on time. The gp was very good and I didn't feel rushed during the consultation.	Wednesday 5 August 2026
Helped with my situation	Wednesday 5 August 2026