NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

• Answer	Total
  Very Good	166
  Good	44
  Neither Good Nor Poor	5
  Poor	19
  Very Poor	31
  Don't Know	2

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment	Date
After receiving a text, I called and spoke to the receptionist, she listened and actioned everything with a call back once she had full information. Excellent service	Wednesday 5 August 2026
Dr Stephanie Newton and her team professional and friendly. Very quick to phone, book me in and refer me under the two week rule	Wednesday 5 August 2026
I was able to get a appointment the same day and I was seen on time. The gp was very good and I didn't feel rushed during the consultation.	Wednesday 5 August 2026
Helped with my situation	Wednesday 5 August 2026
I am always treated with respect and kindness. From the Dr’s ,nurses, and reception staff.	Wednesday 5 August 2026
I was in on time and did not have to wait	Wednesday 5 August 2026
Helpful and informative	Wednesday 5 August 2026
I’ve been very happy with the service provided so far over all aspects of service provided	Wednesday 5 August 2026
I have always received excellent care when ever been in contact with the surgery	Wednesday 5 August 2026
Always very thorough and friendly. Always get an appointment	Wednesday 5 August 2026