NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

• Answer	Total
  Very Good	102
  Good	29
  Neither Good Nor Poor	1
  Poor	10
  Very Poor	27
  Don't Know	2

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment	Date
I’ve been with this practice from being born ,and now 72 never had a complaint just wish you could make appointment for the same day instead if having to wait !. My husband visited the practice told the receptionist his problem, appointment within 15 mins . dr brilliant and receptionist Can’t praise the practice enough !	Saturday 20 June 2026
Lynn on reception was lovely and helpful and saw a nurse for ECG she was very helpful as well	Friday 19 June 2026
Good and efficient service. Nurse was professional but also friendly.	Friday 19 June 2026
The male in admin who answered my call today, had given great support and guidance throughout the call, he provided very helpful support and information needed I would like to thank him for his support he had given throughout the telephone conversation	Thursday 11 June 2026
Elaine, who took my call, was friendly, professional and very helpful. With a doctor contacting me that same day and providing urgent medication in order to treat me ailments.	Tuesday 9 June 2026
Lynn the receptionist is outstanding you should be proud of her, service 10/10	Saturday 6 June 2026
Lynn took the time to ring me back when my blood pressure was very high.	Friday 5 June 2026
Very professional staff and all doctors are very thorough	Tuesday 2 June 2026
dr Natasha king is a amazing doctor caring and patient doctor she saved my life as she noticed straight away that I was so ill and she was with me all the way till the ambulance came on blue lights . Thank u dr king for everything u done for me during me being ill and the aftercare after I got out of hospital. Thank u so much .	Friday 29 May 2026
Polite, helpful and quick to resolve problems	Tuesday 26 May 2026