Through the NHS App

You can access your COVID-19 vaccination status through the free NHS App. You can access the app through mobile devices such as a smartphone or tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.

By calling 119

If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 and ask for a letter to be posted to you. This must be at least 5 working days after you’ve completed your course of the vaccine. We expect the letter to take up to 5 working days to reach you. The letter will be sent automatically to the address registered with your GP. The 119 call handler you speak to will not be able to see your address to check this with you. If you’ve recently moved house, make sure you’ve given your new address to your GP practice before calling 119.

Proof of Medical Exemption from Covid-19 vaccination

If you are one of the very small number or people who are unable to be vaccinated against Covid-19 for medical reasons, please call NHS 119 and request a Covid Pass Medical Exemptions application form. See here for full information on the application process. Your GP cannot help you with the exemption process before you have applied to NHS 119 for your application form.

Please do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status

* * * CORONA VIRUS (Covid-19) * * *


In order to protect our most vulnerable patients we still request that all visitors to our surgeries to wear a face covering where possible



Sharing Your Medical Records

Would you like us to make your medical records accessible to other NHS organisations who may provide you with care, for example the local extended hours GP surgeries or Urgent Care centre?When you receive care from another organisation, they will always ask your permission to view your GP record, however, you also need to tell TBMG that you are happy to share other records with us. Next time you are contact the surgery, please ask one of the team to update your sharing preferences.

Please click here for more information about sharing your medical record and how we use your records

Seven day Extended Access - EVENING and WEEKEND APPOINTMENTS

Hartlepool & Stockton Health (H&SH) offer access in the evening and on weekends on behalf of this Practice. Appointments are available to see a GP, Nurse or Healthcare Assistant at several practices across Stockton and Hartlepool. Please speak to our reception team for further information.

Patients attending appointments at H&SH will be asked if they are happy for NHS staff at the other surgeries to have access to their electronic medical record. Further information about sharing your medical record is available via the link below.

Electronic Record Sharing, patient information leaflet.

Have you registered for Online Access yet?

Over 10,500 of our patients currently benefit from online access which allows them to book and cancel appointments, order repeat prescriptions and view a summary of their medical record 24 hours a day, 365 days a year. Online access is available to all patients aged 16 years and over. Online records can also be linked to the NHS App. Please take a look at our Online Services page for further information.

Guidance about keeping your online medical records safe and secure can be found here

Electronic Prescription Services (EPS)

Since we introduced access to the Electronic Prescription Service 16,000 of our patients have nominated their preferred pharmacy and are benefiting from the service as they no longer have to visit the surgery to pick up a paper prescription, particularly important during the current pandemic. Instead, their GP sends it to the pharmacy they choose, saving them time. Patients also have more choice about where they get their medication from because it can be collected from a pharmacy near where they live, work or shop.

More information about EPS, including answers to frequently asked questions is available by clicking on the following link Electronic Prescription Service, or speak to your local pharmacy.

Would you like to join our Patient Participation Group?

As a member of our 'virtual' Patient Participation Group you can suggest and comment upon other areas that you feel may be important for future surveys, the group is open to all patients registered with TBMG. To join the group, simply ask at reception for an application form , complete your details and hand it back to the receptionist. Have your say ....... join up today!!