Complaints
Our aim is to give our patients the highest possible standards of service and try to deal swiftly with any problems may occur.If you have a complaint or concern about the service you have received from the doctors or any of the personnel working in this practice, please let us know.
We operate a practice complaints procedure as part of an NHS complaints system, which meets national criteria.
All complaints should be sent in writing to:
Mrs Louise Mason-Crowe
Practice Manager
TBMG
Thornaby Medical Centre
Trenchard Ave
Thornaby
Stockton-on-Tees
TS17 0EE