Thornaby & Barwick Medical Group

"Providing Healthcare to the Communities of Thornaby and Ingleby Barwick"

PRACTICE COMPLAINTS PROCEDURE

We operate a practice complaints procedure, which meets national criteria as part of the NHS system for dealing with complaints.

For further information please contact our Practice manager:

- Vanessa Counter -

Our Practice complaints leaflet gives details of the procedure and is available from our reception desk.

Our aim is to give our patients the highest possible standards of service, and we try to deal swiftly with any problems that may occur.