Welcome to our website we hope you will find the

information on the following pages useful

CHANGE TO REPEAT PRESCRIPTION SERVICE

EFFECTIVE FROM 9th JANUARY 2012

Due to an overwhelming increase in the number of repeat prescriptions being processed each day, it is with great regret that Thornaby & Barwick Medical Group have now made the decision to no longer offer a same day prescription collection service.  We have discussed this change with our PCT colleagues and we feel that in offering a 48 hour service we are able to process prescription requests in a more safe and effective way which also allows us to undertake a range of other services on behalf of our patients. 

I hope you will assist the practice in implementing this change and understand that this change has not been undertaken lightly.   We do feel that being able to focus on all our priorities is very important. Information about the revised prescription ordering & collection times can be viewed via the Repeat Prescriptions page

All patients can order their prescriptions personally at the surgery, via post, via pharmacy or via our new online request service.  If you have a problem collecting your repeat prescription the local pharmacies offer a Prescription Management Service whereby they will order and collect your prescriptions, dispense the medication and where required can also deliver to you. Please contact your preferred pharmacy direct if you would like to use their service.

There may be times when you need to request your repeat medication early.  So that we are able to undertake your request, could you please write the reason why you need your repeat prescription early on your repeat prescription request slip.  Unfortunately, failure to do this may result in a delay in issuing your prescription.

If you have any queries or concerns regarding to this change, please contact the Medicines Management Team at Stockton on Tees PCT and ask to speak to one of the Prescribing Advisors. Their contact details are below:-

Medicines Management
Health Systems Development
Unit 18 Riverside House
High Force Road
Middlesbrough, TS2 1RH
 Telephone: 01642 746892

* * * * * *

PATIENT PARTICIPATION GROUP NEWS

Please click on the links below to view the February newsletter.

February Newsletter